07 · 11 articles
Inbox and email
Your mailbox in Arbour, templates, scheduled sends and automations.
- Updated 27 Oct 2026
Connecting your mailbox
Connect Google or Microsoft, choose what syncs, and manage the signatures your sends go out with.
- Updated 27 Oct 2026
Messages
Talk to clients through one portal conversation per enquiry or booking, with attachments and read receipts.
- Updated 27 Oct 2026
Inbox
Read, link, reply to and compose the mail that comes through your connected mailboxes.
- Updated 27 Oct 2026
Writing an email
The composer, from the From line to Send, plus drafts, Arby, and what stops a send.
- Updated 27 Oct 2026
Email open tracking
Which emails show when a client opened them, how Arbour knows, and what an Opened badge does and does not prove.
- Updated 27 Oct 2026
Group emails
Select enquiries or bookings and send each contact a personalised email from your mailbox.
- Updated 14 Oct 2026
Scheduled sends
Book a draft to go out later, edit it until it does, and know what happens if it cannot send.
- Updated 27 Oct 2026
Outgoing emails
Manage scheduled emails, follow group email progress and retry failed sends.
- Updated 27 Oct 2026
Email templates
Save the emails you write again and again, with merge fields that fill themselves in on send.
- Updated 27 Oct 2026
Client emails
The emails Arbour sends your clients on your behalf, where they come from and how to change the wording.
- Updated 27 Oct 2026
Automations
Rules that watch for an event, a date or a job entering a stage, then move records, send email or nudge the team.