Skip to content
Help
Open Arbour

Account and billing

Multiple organisations

Running more than one business under a single account, and what the plan allows.

Updated 31 Aug 2026

One account, one card, several businesses. A photography studio that also trades as a videography brand does not want the two pipelines in the same board, and it does not want two subscriptions either. The Organisations tab under Account settings is the list of what this account pays for.

The Organisations tab of an account, listing two organisations with their portal address and member count, each with Open and Delete buttons.

What an organisation holds

Everything a client sees or touches, and everything you configure. Its own contact form and client portal address, its own pipeline, contacts, packages, quote and invoice numbering, branding, team and roles. Nothing crosses between two organisations in the same account except the plan and the people paying for it.

Each row shows the portal address and the number of members. Open switches you into that organisation and drops you on the overview, and it appears only where you are a member: owning a business you are not part of does not let you read its pipeline.

How many you get

Solo covers one, Studio covers three, House is unlimited. The Plan and usage panel on the account's overview counts what you are using against that.

At the limit, the add page tells you the figure and leaves Create organisation disabled. Upgrading in the Stripe billing portal lifts it straight away.

Add another

  1. 01

    Open Create organisation from the avatar menu, or go to Add an organisation.

  2. 02

    Fill in Business name and Portal URL. The portal address is where your clients' links live, so pick something they would recognise on an invoice.

  3. 03

    Under What do you offer?, pick the main service first. It sets the words that organisation's console uses, so a florist reads about arrangements rather than shoots.

  4. 04

    Press Create organisation. You land inside the new one as its owner, with an empty pipeline and nothing else carried across.

Settings do not copy over. Payment settings, branding, templates and packages all start from scratch, which is usually the point.

Moving between them

The avatar menu switches organisations, and remembers the last one you were in. Switching organisations covers the switcher and the keyboard route to it.

An organisation stays in the account that created it. There is no way to hand one to a different account, so if the plan is the problem, change the plan rather than the arrangement.

Keep reading
  • Account and billing

    Plans and billing

    What each plan covers, how the trial works, and where the card and the invoices live.

  • Getting started

    Switching organisations

    Move between the businesses you belong to, answer an invitation, and add another organisation.

  • Account and billing

    Account owners

    Who can bill, rename and delete an account, and how to add or remove one.